Privacy policy
NSC wants you to know that we take your privacy seriously. We collect
sales and support information that helps us provide you with better
software and services.
Personal information
We may ask you for personal information when you download our software,
register for a trial license, purchase a permanent license or at all of
these times. For example, we may ask you for your e-mail address, your
name, company name, address, and credit card billing information.
We use your e-mail address to send registration reminders, to notify you
of new software releases, updates, special offers, news, and possibly to
send investor communications. For your convenience, each announcement
contains instructions on how to be removed from all future mailings.
You may also e-mail us at support@nsctech.com and ask to have your
e-mail address removed. We use your name and other personal information to
identify you as a registered user in order to give you the full benefits of
registration including technical support and upgrade eligibility.
We use your credit card billing information only to obtain payment for
our software.
Website logging
When you visit our website, our server logs your IP address, the time and
duration of your visit, and the time and duration of the pages you view.
This information is used to generate aggregate statistical data that we use
to measure interest in our products.
We do not place "cookies" on your computers hard drive.
User surveys
Your participation in surveys is optional, although we may require your
participation as a condition to a trial use of our software. We may ask
you to describe the ways in which you and your company manage your IT
resources or your experience with our software or websites. We use this
information to help us improve our software, plan marketing initiatives,
and develop new products that may interest you.
Shopping cart
We have an agreement with a third party that handles all purchasing
and credit card transactions. For more information on this agreement,
visit eSellerate. This service
helps us focus on developing and supporting software.
Software reporting
Our software does not identify or report any of your computer or
personal information to us. However, the registration codes you
receive when you purchase software does. We use this code to count the
number of installations and detect piracy of our software.
Sharing your personal information with other parties
We will not disclose your personal information except as follows:
To protect NSC and others. We may release personal information
when we believe release is appropriate to comply with the law, to
enforce our software licenses and other rights, or to protect the
rights and safety of others. This may include exchanging information
with law enforcement agencies, or with other companies and organizations
for fraud protection and credit risk reduction.
To persons who help us provide our products and services to you. We
may provide personal and other information to third parties who work
for us, such as companies that verify credit card information, process
credit card payments, fulfill orders, provide customer service, analyze
customer data, remove repetitive information from customer lists,
and provide marketing services. We do not permit these persons to use
this information for any other purpose.
As part of a sale of our assets or a merger of our company. We may in
the future sell all or part of our assets or be involved in a merger.
It is customary for user information to be included with the transferred
assets in these types of transactions.
We may send promotional messages on behalf of other companies. If we do this,
we will not provide them with your personal information.
We do not share your personal information with third parties under
other circumstances. If we ever wish to share your personal information
with third parties under other circumstances, we will give you a chance
to opt out before we do so.
Security
Your credit card information is encrypted before transmission over the
Internet through the use of a security protocol known as Secure Sockets Layer (SSL),
and we have security measures in place to protect your personal information
that we maintain here.
Contact information
If you have a concern about your privacy, please contact us
at support@nsctech.com.
