Technical support
When describing a problem, try to be as specific
as possible. For instance, "I'm getting an error
message in product X" does not help much. However, the
following does: "Every time I perform action Y,
I am seeing problem Z." Ideally, we need a
description that allows us to duplicate
the problem here. Therefore, as much information
as you can provide us about your computer and
its configuration is helpful.
This request is private and confidential. NSC will not share your
e-mail address with a third party.
Warranty information
All software purchased directly from NSC comes with a
1 year warranty unless otherwise stated on the product page. This includes
support for five incidents, and updates/patches to the software. If you
have purchased NSC software from a reseller, other terms
and conditions may supercede NSC's policies.
Viewing user documentation
You must have a PDF viewer such as Adobe Acrobat Reader or Xpdf (for UNIX
and Linux operating systems) to view product
User Guides and white papers. Click
here to download Adobe Acrobat Reader for your computer.
